We receive information about You from various sources, including without limitation:
(i) if You register for the Services, through Your user account (Your “Account”);
(ii) Your use of the Services generally; and
(iii) from third party websites and services.
Accountbots include accounting, payroll processing, taxation and compliance services designed for small and mid-level corporates. The information We gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of Your Personal Information. “Personal Information” is information about an identifiable individual/corporate, and may include information such as the individual’s/corporate’s name, email address, telephone number, bank account details, credit card information, taxation details, other registrations under various statutes, accounting and financial information. We may collect Personal Information directly from You when You:
- register to use the Services,
- use the Services,
- post to the Accountbots Community forum or on our blog,
- contact the Accountbots support team, and/or
- visit the Website.
You can always choose not to provide Your Personal Information, but it may mean that We are unable to provide You with the Services.
Personal Information reception
Where requested to do so by us, You must also assist us with any requests by the individual to access or update the Personal Information You have collected from them and entered into the Services.
Collect, hold, and use Your Personal Information
We collect Your Personal Information so that We can provide You with the Services. In doing so, We may use the Personal Information We have collected from You for purposes related to the Services, including but not limited to:
- verify Your identity and perform client screening,
- administer the Services,
- notify You of new or changed services offered in relation to the Services,
- carry out marketing or training relating to the Services,
- assist with the resolution of technical support issues or other issues relating to the Services,
- comply with applicable rules, laws and regulations, and
- communicate with You.
Note that We collect financial information, such as Your bank account or credit card number, credit card type and expiration date, and other such information (“Financial Information”) for linking your bank account with the accounting software which gives us only a viewership rights to look into the banking transactions. When You register for Your Account or pay Your invoices, Your financial information is collected and stored on our secure servers.
Your Data for other purposes: not identifying you as the information source
Accountbots may, with the assistance of third parties, use the information provided to Accountbots for purposes such as improving the delivery or quality of services or technology to You and other clients, thought leadership projects, to allow You and other clients to evaluate various business transactions and opportunities, and for use in presentations to You, other clients and non-clients. When Your information is used outside of Accountbots or such third parties assisting them, You will not be identified as the source of the information. For example, Your information may be aggregated or anonymized so that it is not personally identifiable.
Your Data is transmitted to services over the Internet
We plan to protect Your personal information
We are committed to protecting the security of Your Personal Information and We take all reasonable, industry-standard precautions to protect it from unauthorized access, modification or disclosure. Your Personal Information is stored on secure servers and all Data transferred between You and the Services is encrypted. However, the Internet is not in itself a secure environment and We cannot give an absolute assurance that Your Personal Information will be secure at all times. Transmission of Personal Information over the Internet is at Your own risk and You should only input, or instruct the inputting of, Personal Information to the Services within a secure environment. You are responsible for preventing unauthorized access to Your account and Personal Information, including, for example, by protecting Your account credentials and limiting access to devices on which You access the Services.
We will advise You as soon as reasonably possible, and in accordance with applicable laws, upon discovering or being advised of a security breach where Your Personal Information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorized persons or in any unauthorized manner.
We disclose Your Personal Information when necessary
(i) satisfy any applicable law, regulation, legal process or governmental request;
(iii) detect, prevent, or otherwise address fraud, security or technical issues;
(iv) respond to user support requests or
(v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Where possible and appropriate, We will notify You if We are required by law to disclose Your Personal Information.
We may employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide the Services to You. Unless We tell You otherwise, our Agents do not have any right to use Personal Information or other information We share with them beyond what is necessary to assist us. You hereby consent to our sharing of Your Personal Information with our Agents.
You may request access to Your Personal Information
It is Your responsibility to ensure that the Personal Information You provide to us is accurate, complete and up-to-date. You may request access to the Personal Information We hold about You, or request that We update or correct any Personal Information We hold about You, by setting out Your request in writing and sending it to us at our official email ID.
We will process Your request as soon as reasonably practicable, provided We are not otherwise prevented from doing so on legal grounds. If We are unable to meet Your request, We will let You know why. In some circumstances, it may be necessary for us to seek to arrange access to Your Personal Information through a mutually agreed intermediary (for example, the Subscriber).
We’ll only keep Your Personal Information for as long as We require it for the purposes of providing You with the Services. However, We may also be required to keep some of Your Personal Information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation, and to comply with professional standards.
Users are entitled to ask us for a notice identifying the categories of personal customer information which We share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If You are an Indian resident and would like a copy of this notice, please submit a written request to the following address: Narayana Enclave, Plot No 610,Road No 33, Jubilee Hills, Hyderabad- 500033,Telangana State, India.
In providing the Services, We utilize “cookies.” A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You, but it does identify Your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.
You can set Your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.
You can opt-out of any communications.
We send billing information, product information, Services updates and Services notifications to You via email and/or SMS text messaging. Our emails and text messages will contain clear and obvious instructions describing how You can choose to be removed from any mailing or messaging lists not essential to the Services. We will remove You from mailings relating to Accountbots at Your request. Please read the applicable unsubscribe instructions carefully. Please note that requesting to be removed from one mailing or messaging list may not result in Your being removed from all mailing or messaging lists to which You are subscribed. You may need to send separate requests to be removed from each specific mailing or messaging list to which You are subscribed.
You are responsible for transfer of Your data to third-party applications
You may contact us regarding any privacy concerns.
If You have questions or comments about our administration of Your personal data, please contact us at the contact details that are mentioned on the website www.accountbots.com